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Legal Informations – Alsace Wine Tours

Last updated: september 2026

📌 Website Publisher

Company Name: SAS Alsace Wine Tours

Legal Representative: Erwan Chichery (Publication Director)

Address: 17 rue de Quimper 68200 MULHOUSE , France

Phone: +33 (0) 6 12 12 42 12

Email: contact@alsacewinetours.com

SIRET: 92997329500017

Insurance: MMA PRO-PME n° 149556873

Oenotourism Travel Agency

🌐 Hosting Provider

Company: OVH Address: 2 rue Kellermann, 59100 Roubaix, France Website: www.ovh.com

🛠 Website Development

Company: GENERLAB SARL Website: www.generlab.com CMS: SPIP (www.spip.net)

📜 Personal Data Processing (GDPR)

🔹 Data Controller

Alsace Wine Tours (Erwan Chichery)
Address: 17 rue de Quimper 68200 MULHOUSE , France
Email: contact@alsacewinetours.com

🔹 Purposes of Processing

1. Responding to inquiries (contact form)
• Legal Basis (GDPR): Contractual necessity (Art. 6.1.b GDPR)
• Data Collected: First name, last name, email, phone, country, place of residence, message
• Retention Period: 1 year after last interaction

2. Audience analysis (Matomo, self-hosted)
• Legal Basis (GDPR): Legitimate interest (Art. 6.1.f GDPR)
• Data Collected: Anonymized IP address
• Retention Period: 25 months (analytical data)

3. Reservation management
• Legal Basis (GDPR): Contractual necessity (Art. 6.1.b GDPR)
• Data Collected: First name, last name, email, phone, reservation details
• Retention Period: 3 years

🔹 Data Recipients

• Processors:
◦ OVH (Hosting): Data stored in France (EU).
◦ GENERLAB SARL (Technical maintenance): Limited access to data for support purposes.
• Other Recipients:
◦ Legal authorities (upon motivated request, e.g., CNIL, courts).
❌ No sale or rental of personal data to third parties.

🔹 User Rights (Articles 15 to 22 GDPR)

You have the following rights regarding your personal data:
1. Right of access: Obtain a copy of your data.
2. Right to rectification: Correct or complete your data.
3. Right to erasure ("right to be forgotten"): Delete your data (subject to conditions).
4. Right to restriction of processing: Suspend the use of your data.
5. Right to data portability: Receive your data in a structured format.
6. Right to object: Refuse the processing of your data (e.g., marketing).
7. Right to withdraw consent: At any time (e.g., cookies, newsletter).

How to Exercise Your Rights:
• By email: contact@alsacewinetours.com
• By postal mail: 17 rue de Quimper 68200 MULHOUSE , France
• Response time: Within 1 month (free of charge, except for excessive or repetitive requests).
⚠️ Identity verification: A copy of your ID may be requested to prevent identity fraud.

🍪 Cookie Management (ePrivacy + GDPR)

🔹 What is a Cookie?

A cookie is a text file stored on your device (computer, smartphone) when you visit our website. It allows us to remember your preferences, improve your experience, measure audience, or display targeted ads.

🔹 Cookie Categories Used

1. Strictly Necessary
• Examples: Session cookies, security
• Consent Required? ❌ No
• Duration: Session
2. Preferences
• Examples: Language, display settings
• Consent Required? ❌ No
• Duration: 1 year
3. Statistics (Matomo, self-hosted)
• Examples: Anonymized IP
• Consent Required? ❌ No
• Duration: 25 months (statistical data)
4. Social Media
• Examples: Facebook, Instagram sharing
• Consent Required? ✅ Yes (❌ No on site opening, ✅ Yes on user action)
• Duration: 13 months

🔹 How to Refuse Cookies

• Via Your Browser:
◦ Chrome: Settings > Privacy > Cookies
◦ Firefox: Options > Privacy > Cookies
◦ Safari: Preferences > Privacy
• Via Third-Party Tools:
◦ YourAdChoices (EU)
◦ Network Advertising Initiative (US)
⚠️ Consequences of Refusal: Some features (e.g., reservations, newsletter) may be limited.

📌 Additional Legal Notices

🔹 Intellectual Property

• Content: All texts, images, logos, and graphic elements on this website are the exclusive property of Alsace Wine Tours, unless otherwise stated.
• Authorized Use:
◦ Personal use: Allowed for private use.
◦ Public reuse: Subject to prior written authorization (contact@alsacewinetours.com).
• Sanctions: Any unauthorized reproduction is subject to legal action for copyright infringement (Art. L. 335-2 of the French Intellectual Property Code).

🔹 Hyperlinks

• Incoming Links:
◦ Allowed for all lawful websites (no defamatory, pornographic, or xenophobic content).
◦ Conditions:
▪ Link to the homepage (https://alsacewinetours.com).
▪ Opens in a new window.
▪ Prohibition of embedding our pages in an iframe.
◦ Deactivation: We reserve the right to request the removal of any non-compliant link.
• Outgoing Links:
◦ We do not control third-party websites linked from our site.
◦ No liability for their content or data protection practices.

🔹 Liability

• Limitations:
◦ We do not guarantee the accuracy, completeness, or timeliness of the information.
◦ We are not liable for:
▪ Technical errors (e.g., bugs, browser incompatibilities).
▪ Indirect damages (e.g., data loss, viruses).
▪ External links (see section above).
• Force Majeure: We are not liable for unforeseeable events (e.g., OVH outage, cyberattack).

🔹 Accessibility

• We are committed to making our website accessible in accordance with French Law No. 2005-102 of February 11, 2005.
• Compliance: Currently improving to AA level (RGAA).
• Contact: To report an accessibility issue, email contact@alsacewinetours.com